Which button should you choose?

If you have a 56K modem or higher, try the 32K button first.  If you continue to have skipping or dropouts or you have a modem that is slower than 56K, try the 16K button.

(To get there manually, open your MP3 Player and connect to http://64.152.82.198:12650 for the 32K stream and http://166.90.143.155:14666 for the 16K stream)

HELP!

If you are having trouble listening to Solid Gold Sunday or have other questions, click here to get assistance.  Here are a few points to get you started.

Q. While I'm listening the broadcast skips or stops playing for a long time.  What's wrong?

A.  Make sure your modem connection is the same or higher than the bitrate. (You cannot listen to a 56K bitrate stream with a 28.8K modem.)

Important Note: If you use Real Player or Windows Media Player, you may experience skipping or dropping. We recommend using WinAmp or Player365.

Try adjusting the buffer size in your player.  The buffer size is how much data the player will download before it starts playing.
Increasing the buffer size will help your player to overcome slow connections, playing the music from the buffer in times when your connection gets too slow.  The buffer works in the same way as "Shock Protection" on walkman's and portable CD players.
Here is how to increase the buffer size while using WinAmp.  Pressing Control-P will display Preferences. Select Plug-ins/Input, then select the Nullsoft MPEG audio decoder plug-in. Click on Configure. Select the Streaming tab of the window, and increase the Streaming Buffer sliders. Click OK, click Close.

Other tips would be to stop browsing the web and doing your email while you listen, because if you have a slow modem, you will make it worse by using it for anything more than listening. 

The stuttering could be a problem with the connection between your ISP and our servers. Advanced users can trace route programs to test the Internet connection: 

- PC: Visual Route - Mac: IPNetMonitor 

Q. When I click on the "Click to Listen button" I don't hear Capital Radio playing.  What's wrong?

A. When you click on the "Click to Listen" button, a new window will appear.  This window shows the songs that are playing on Capital Radio (commonly known as the Play List).  Once this window pops up, your MP3 player should start playing.

Q. I have waited for the window to load and either it isn't loading or I still can't hear anything when it has loaded.  What do I do?

A. Try one of these 2 alternative methods of tuning in.
     1. - Click Here.
     2. - Manually run your MP3 player and select File, Open URL, or Open Address.  Copy the following address and Paste it into the Open URL or Open Address field and press Enter.
       http://64.152.82.198:12650
       (for the 16K stream use http://166.90.143.155:14666 )
       This should cause your player to go directly to this address and start playing.

You should be aware that using the methods above will prevent you from seeing the Play List, but I'm sure that's a small price to pay :-) .

Q. What do I need to listen to Capital 604?

A. You will need software that allows your computer to play MP3 files and stream MP3 from the internet.  Here are some common players that do this.

Windows (PC):
- Real Player
- WinAmp (Recommended)
- Windows Media Player 7
- QuickTime 5
- Player365

Apple Macintosh:
- Real Player
- Windows Media Player
- QuickTime 5

Other OS's (BeOS, Amiga, etc.):
- MP3.COM's list of Players